The recall, which affects Model S sedans built between 2012 and 2018, and Model X SUVs built between 2016 and 2018, causes the vehicle’s entertainment screens to go dark and never come back.
The defect is caused by the choice of flash memory used in the vehicle. After approximately 3,000 read/write cycles, the touch screen dies. The recall will see the 8GB eMMC NAND flash memory chips be replaced with a 64GB eMMC, the same used in the more recent versions of the two models.
The National Highway Traffic Safety Administration has been investigating related claims since mid 2020 and in January concluded that the issue is considered a safety defect since it does affect the use of the backup camera, environmental controls, and numerous audible alerts. Although Tesla pushed back at first, they have agreed to issue the voluntary recall.
Owners will be contacted directly by Tesla to schedule the repair.
Read more about the recall https://www.reuters.com/article/us-tesla-recall-idUSKBN2A21FC